Vision & Mission

furniture stores

At Popular Furniture Stores, we strive for service excellence in the pursuit of advancing the living environments of our society. We provide meaningful style and elegance to our living spaces in our beautiful Africa. Our Africa, Our Home

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Efficiency and Effectiveness
At Popular Furniture Stores we seek effective and efficient ways to solve problems, better serve our customers, and to remain fiscally responsible. We are not afraid to try new things in our efforts to continuously enhance the results of our work. We constantly measure ourselves to demonstrate a commitment to be good stewards of the resources allocated to us.

Customer Service
Delivery on client promises is not just good business sense, it is crucial to business survival. We don’t want our customers to be pleased with the products and services of Popular Furniture Stores, we want them to be delighted.

Partnerships
Working together is the foundation of our success. Commitment and trust underpin teamwork where everyone has an important contribution to make. Build Win-Win Partnerships with suppliers in order to deliver ongoing Value to our Customers.

Products and Services
We are committed to deliver excellent products and services. We combine our unique capabilities in customer care and the development of products to uniquely deliver the Popular Stores Experience.

Innovation
An idea, an invention, a new product or a new service alone is not an innovation. A new service or a new product becomes an innovation as soon it is successful in the market and is profitable. We apply our total know-how and experience efficiently within the entire company in order to continuously bring new services and products to the market. In addition, we contribute to sustainability by equally balancing the protection of the environment and social and economic requirements.

Professionalism
We are professional in all our interactions and set high professional standards; and we portray a professional image when interacting with customers in person/on the phone/email. We Dress and Behave professionally in accordance to our individual roles.