Shipping and Delivery Policy

We're working on all orders as fast as we can.
WE ARE NOW SELLING ALL PRODUCTS ONLINE AND PROCESSING THEM AS QUICKLY AS POSSIBLE. DUE TO THE SAFETY PRECAUTIONS WE'RE TAKING AND THE LARGE NUMBER OF ORDERS WE'RE RECEIVING, THERE MAY BE SOME DELAYS IN OUR DELIVERIES. WE'D REALLY APPRECIATE YOUR PATIENCE.
To stay up to date on the progress of your order, you can contact our main randburg office.

To ensure that our customers and courier partners are kept safe:

Our stores are following all stipulated safety and hygiene guidelines
Our couriers are wearing masks, using sanitizer and keeping a distance of at least 1.5m when delivering
We don't require a signature on delivery - our courier will sign for you
We ask that you to do your part too by:

Wearing a mask when you receive goods
Allowing for a distance of 1.5m between you and our couriers
Sanitizing your goods when you've received them
Our FREE DELIVERY applies to purchases above R5000.00

We will take the level 3 lock-down period into account - you have 7 days to return any unused products for any reason at your shipping cost of the item, from the date of delivery. Read our full returns policy for more information and product exceptions.

Thank you for your patience and understanding. Stay home and stay safe.

For information.

CONTACT US
Mon - Fri 09:00 - 16:00

Phone us:  0117897171 / 0640569146

Email us: sales@popularstores.co.za